Registration for consultations and visits, including home visits
a) to the primary care physician - Regulations for providing teleconsultations
b) to specialist doctors, dentists, rehabilitation, psychiatric care
The healthcare provider provides healthcare services and specialist services in outpatient healthcare on the day of registration.
If the service cannot be provided on the day of the request, the provider will schedule an alternative date, regardless of the order of admissions based on the waiting list maintained by the provider. Outpatient specialist care cannot be provided later than 7 business days from the date of the request.
- Registration for a doctor's appointment is made during the registration office's opening hours.
- Benefits are provided as soon as possible.
- Registration takes place in person, by phone, or through a third party, in the order in which applications are received:
- for the current day, specifying the time of the visit/advice,
- in advance for a specific date, specifying the date and time of the visit/advice,
- for organizational reasons, home visits are accepted on the same day in the morning,
- Scheduled home visits are booked in consultation with the attending physician and are carried out as soon as possible;
- patients are registered in the order of registration; if the service cannot be provided on the day of registration, the date of its implementation is agreed with the patient at registration and the patient is then placed on the waiting list;
- when the date of the appointment at the specialist clinic is distant, the patient is informed about the possibility of seeking specialist advice at other facilities that have a contract with the National Health Fund;
- In the event of unforeseen circumstances that prevent the service from being provided on the agreed date, the patient is informed of the change of date by telephone.
- Persons entitled to use healthcare services financed from public funds out of turn:
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- children up to 1 year of age,
- having the title of a distinguished honorary blood donor,
- having the title of distinguished transplant donor,
- war and military invalids,
- veterans and anti-communist opposition activists or persons repressed for political reasons,
- injured veterans, in the scope of treatment of injuries and diseases acquired while performing tasks outside the country,
- pregnant women,
- patients up to 18 years of age, with a certificate of severe and irreversible impairment or incurable life-threatening disease that arose in the prenatal period of the child's development or during delivery (in accordance with Art. 47 sec. 1a of the Act of 27 August 2004 on health care services financed from public funds (Journal of Laws from 2017, 1938 as amended).
The healthcare provider provides healthcare services and specialist services in outpatient healthcare on the day of registration.
If the service cannot be provided on the day of the request, the provider will schedule an alternative date, regardless of the order of admissions based on the waiting list maintained by the provider. Outpatient specialist care cannot be provided later than 7 business days from the date of the request.
PATIENTS WHO HAVE A DOCUMENT CONFIRMING THE ABOVE-MENTIONED PERMISSIONS ARE EXEMPT
WAITING IN THE REGISTRATION LINE, THE WAITING LINE, AND THE QUEUE OUTSIDE THE DOCTOR'S OFFICE.
Registration for the waiting list
Waiting list – is a list of people who report to the clinic with a given health problem and who were not provided with health care on the day of registration.
- Patient admissions are carried out in accordance with the order of entries on the above-mentioned list, and acceleration by moving on the list may only be caused by medical reasons.
- Entry onto the waiting list is made on an ongoing basis, on the day the patient registers, during the clinic's opening days and hours.
- Two medical categories of patients are taken into account when registering:
- urgent case – if there is a need to provide urgent services due to the dynamics of the disease process and the possibility of rapid deterioration of health or a significant reduction in the chances of recovery.
- stable case – a patient who is not in a condition requiring urgent medical intervention and has not been classified as an urgent case.
We would like to inform you that in order to receive a given benefit, you can only sign up for the waiting list of one service provider.
The original referral must be submitted by the patient within 14 business days of being placed on the waiting list.
The patient can provide the original referral:
- personally,
- through third parties,
- post.
Failure to submit the original referral within the deadline specified above will result in removal from the waiting list.
Registration for consultations and visits, including home visits:
Doctor appointments are booked during office hours.
- Benefits are provided as soon as possible.
- Registration takes place in person, by telephone, through third parties or via the contact form on the website www.szpzlo-ochota.pl in order of registration:
and) to the primary care physician
on the current day, specifying the time of the visit/advice, in advance for a specific date, specifying the date and time of the visit/advice,
For organizational reasons, appointments for a home visit on the same day are accepted in the morning; for a scheduled home visit, appointments are made in consultation with the attending physician and are completed as soon as possible;
b) Patients are registered for specialists, dentists, rehabilitation and psychiatric care in the order of their applications. If the service cannot be provided on the day of registration, the date of its implementation is agreed with the patient at the registration desk and the patient is then placed on a waiting list;
If the appointment at a specialist clinic is far away, the patient is informed about the possibility of seeking specialist advice at other facilities that have a contract with the National Health Fund;
If unforeseen circumstances arise that prevent the service from being provided on the scheduled date, the patient will be informed of the change by telephone.
Core Business Division
List of organizational units of core business
- District Specialist Clinic st. Szczęśliwicka 36, 02-353 Warsaw, tel. 22 822 32 21
- District Specialist Clinic st. Skarżyńskiego 1, 02-377 Warsaw, tel. 22 822 32 21
- District Specialist Clinic Alcohol Addiction and Co-Addiction Therapy Clinic
ul. Skarżyńskiego 1, 02-377 Warsaw, tel. 22 592 98 20
- Mental Health Center st. Skarżyńskiego 1, 02-377 Warsaw
- Adult Mental Health Clinic, tel. 22 822 14 88
- YOUTH CENTER FOR PREVENTION AND THERAPY "NOWA OCHOTA" ul. Kaliska 24, 02-316 Warsaw Psychological Counseling Center for Children, tel. 22 822 83 35
- District Specialist Clinic st. Sanocka 6, 02-110 Warsaw, tel. 22 822 32 21
- District Specialist Clinic st. Sosnkowskiego 18, 02-495 Warsaw, tel. 22 822 32 21
- Alcohol Addiction and Co-dependency Therapy Clinic st. Kadłubka 18, 02-496 Warsaw, tel. 22 592 98 58, 501 506 074
- Day Psychiatric Rehabilitation Ward for Children and Youth Pl. June 1976 No. 1, 02-495 Warsaw, tel. 22 822 32 21, 517 322 387
- District Clinic st. Wojciechowskiego 58, 02-495 Warsaw, tel. 22 822 32 21
- Department of Rehabilitation and Physical Therapy 1 Maja Street 13, 02-495 Warsaw, phone: 22 662 68 56
- Raszyn Medical Center st. Poniatowskiego 18 A, 05-090 Raszyn, tel. 22 822 32 21
* Night and holiday healthcare is provided from Monday to Friday from 6:00 p.m. to 8:00 a.m. the following day, on Saturdays, Sundays and other public holidays from 8:00 a.m. to 8:00 a.m. the following day.
- WARSAW - OCHOTA - MAZOVIAN REHABILITATION CENTER STOCER Sp z o.o.; KONSTANIN-JEZIORNA UL. BARSKA 16/20 tel. 603 716 777; 607 476 999
- WARSAW - URSUS MEDICAL CENTER OF THE MUNICIPALITY OF WARSAW, WARSAW, PLAC CZERWCA 1976 R. 1 tel.(22) 250-28-01
- PRUSZKOWSKI SPZOZ "PIASTUN", PIASTÓW, UL. REJA 1 tel.(22) 753-81-37
- PRUSZKOWSKI FALCK MEDYCYNA SP. Z O.O., PRUSZKÓW, UL. ANDRZEJA 23 tel.(22) 758-67-14
- PRUSZKOWSKI FALCK MEDYCYNA SP. Z O.O., PRUSZKÓW, UL. WARSZTATOWA 1 tel. (22) 888-29-20 (22) 888-29-21
The full list of places where services are provided is available on the website www.nfz.pl (updated on 02/01/2023)
Rules for sharing medical records
Medical records are made available to the patient or his/her legal representative, or to a person authorized by the patient under the terms of the Act of 6 November 2008. on patients' rights and the Patient Rights Ombudsman (consolidated text: Journal of Laws from 2017 item 1318 as amended):
- for inspection, including health care databases, at the premises of the entity providing health services
- by preparing extracts, copies or copies thereof for a fee
- by issuing the original against acknowledgment of receipt and subject to return after use, if an authorized body or entity requests the originals of this documentation
The fee for providing medical records is specified in the Organizational Regulations of SZPZLO Warszawa-Ochota.
